• Create welcoming environment through teamwork & collaboration with teammates
• Understand the needs of prestigious customers by providing excellent services & experiences in professional approach for new showroom, delivering product stories, supporting showroom events, serving the sale of jewellery products, etc.
• Proactively enhance relationships with prestigious customers to maintain & build brand loyalty
• Utilize mobile devices to communicate with customers effectively and explore prestigious customers through cooperation with business partners
• Assist in maintaining in-store visual and merchandising standard
• Perform other ad-hoc tasks & projects as assigned
• Work Location: Tsim sha Tsui
• Provide excellent and professional sales & customer services in retail shops to achieve sales targets
• Handle enquiries and respond to customers’ feedback in professional manner
• Develop and maintain good relationships with customers
• Assist in daily operations of shops
• Perform business analysis and user requirement studies and assist stakeholders in developing business process flow
• Translate business requirements into functional design, business workflow specification
• Understand the needs, facilitate and balance the requirements amongst multiple business stakeholders and recommend solutions
• Be the key interface between business stakeholders and development team & liaise with those team on resources allocation or scheduling of tasks
• Communicate and prepare documents and technical information in line with agreed processes and procedures
• Prepare test plans, conduct quality assurance test, coordinate UAT including issue tracking & fixing activities and providing end user training when necessary
• Manage and monitor various projects and able to deliver agreed solution on time
• Provide roll-out and post-implementation support
• Perform other ad-hoc projects and tasks as assigned
• Explore & develop new and innovative retail operations models for luxury jewellery business with digitalization initiatives which are in line with overall business strategy
• Manage new business channels to drive sales and achieve business target
• Bring ideas and inspiring concepts based on market research / external trends to enhance customers experience and capture market opportunities
• Collaborate with various functions and departments or external business partners to drive new business development, implementation and result delivery
• Perform ad-hoc tasks and projects as assigned
Develop your Future Career!
24-month Management Trainee (“MT”) Program
Accelerate your Professional Development & Develop a Prosperous Future with Us
• Multi Skills Development
Job rotation across 4 to 5 departments / functions of Chow Tai Fook Jewellery Group with a focus on practical application which offering you a diverse skillset training
• International Exposures
Mainly base in Hong Kong and have opportunity to be assigned to any countries in Greater China and Overseas. You will also have chance to connect and interact with people from different regions
• Customized Learning Journey
Innovative courses on personal, leadership & management development as well as relevant technical training will be offered. Also, participation in various corporate events such as Annual Conference, Annual Dinner, marketing activities, social activities with Senior Management, etc. will also widen your horizon and unleash the potential for development
• Mentors & Buddies
Senior Executives and buddies will share past experience & advice as well as providing guidance & insights to you during your professional development
• Assist in developing & driving overseas business in order to build corporate brand, achieve profit goals & targets
• Implement & review policies & operation procedures of overseas branches to optimize sales performance
• Liaise with different internal and external parties in relations to the overseas business projects and results tracking including new branches set up progress, daily operation of branches and training & development co-ordination duties
• Arrange weekly & monthly status update meetings and consolidate business reports in a regular basis
• Handle & translate business documents into English / Chinese / Korean / other Asian languages
• Monitor & handle shop opening, business projects, events & trade shows independently
• Business travels to Korea / overseas countries are necessary
• Perform ad-hoc tasks and projects as assigned
Two souls walk hand in hand as they grow from acquaintances to lovers. From the bustling city into the lush forest, they walk towards the nature, where they celebrate their beautiful love story.
The “Bridal Collection” finds its inspiration from the nature. ‘Lovebirds’ - a pair of loyal, inseparable lovebirds on top of gardenias, symbolizing the promise of eternal happiness and a lifelong bond. ‘Laurel leaves’ - a symbol of prestige and eternity, evokes a couple holding hands for life.
Rallying Fans’ Support in Avengers’ Final Battle in Marvel Studios’
To celebrate the much-anticipated release of Marvel Studios’“Avengers: Endgame”on 24 April in Hong Kong, Chow Tai Fook is launching a new collection of “Marvel” jewellery, bringing together new characters including Captain Marvel, Doctor Strange and Thanos, alongside much-loved heroes including Iron Man, Thor and Captain America, to reimagine the fascinating universe of Avengers in a buzzworthy array of pure gold, 18K gold and silver jewellery.
“Avengers: Endgame” is the sequel to “Avengers: Infinity War” which ends with Thanos, the archenemy of Avengers, collecting all six “Infinity Stones” that lead to the destruction of half the universe, with some of the superheroes perishing along with it. The story continues to unfold in the sequel where the surviving Avengers and their allies must reassemble for one final stand against Thanos, whatever it takes. Leading the final showdown is Captain Marvel, hailed as one of the universe’s most powerful heroes. Is she the key to victory in this epic battle?
The frenzy created by the franchise only gets fiercer one year after“Avengers: Infinity War”. In the run up to the release of the long-awaited “Avengers: Endgame”, Chow Tai Fook quenches the thirst of Marvel Fans with new additions to the “Marvel” Collection, offering collectible and versatile styles of charms and pendants for fans to pledge their allegiance to their favourite heroes. The Collection also features two new members of the superhero league, Captain Marvel and Doctor Strange, to underline their pivotal role in the Avengers.
Captain Marvel is the first female superhero to have her standalone film in the Marvel Cinematic Universe. Recognizing the popularity of Captain Marvel among fans, Chow Tai Fook reworks her signature suit into a pendant, with the compass rose carved out of 2 taels pure gold as the motif. The surface is neatly embellished with red and blue enamels and polished finish to revisit the original colours of the suit. There are more choices of delicate and stylish charms and pendants for fans of Captain Marvel to mix and match with their own styles. Fans of Doctor Strange, meanwhile, can immerse themselves in the magical power of his universe by wearing a charm inspired by his own logo. Apart from the superheroes, their archenemy Thanos is a force to be reckoned with. Inspired by his powerful weapon – the “Infinity Gauntlet”, a pure gold pendant and a gold card respectively depict the gauntlet and the fearsome appearance of Thanos in his gauntlet in fine details. All Marvel fans must not miss out this chance to experience the thrill of harnessing the omnipotent power!
Chow Tai Fook “Answer the Heroic Call with Kelly” *Online game
The campaign of the latest “Marvel” Collection taps Kelly Cheung as the face of its short video entitled “Answer the Heroic Call with Kelly”, in which she tracks down the vanished heroes and invites all Facebook fans to support the heroes in crisis. Kelly appears in the video in chic looks accessorized with the new collection.
Black leather jacket goes perfectly with the delicate and colourful Captain Marvel pure gold pendant on Kelly, which demonstrates the strong character of women.
Captain Marvel pure gold charm on her wrist adds to her beguiling aura.
Marvel fans can now join the “Answer the Heroic Call with Kelly” *Online game by posting a photo of their self-invited or discovered ‘A’ shape and specifying their favourite “Marvel” Collection jewellery and the reason behind as a comment on the relevant post on Chow Tai Fook’s Facebook page. The three most creative entrants will have an opportunity to win Chow Tai Fook “Marvel” Collection jewellery (up to HK$4,300) and Chow Tai Fook cash coupons (HK$1,000).
* Terms and conditions apply to the above campaign
Game Link: www.facebook.com