• The Birthday Offer is available to members once a year only.
• Members must hold a valid membership level on the first day of their birthday month to enjoy the corresponding level of Birthday Offer.
• Birthday voucher awarded from the Birthday Offer (the “Birthday Voucher”) will be directly sent to members along with the Birthday Offer SMS or email sent by Chow Tai Fook Jewellery Company Limited (“Chow Tai Fook”) to members and members do not need to apply for the Birthday Voucher themselves.
• Birthday Voucher is valid for 90 days from the first day of the member's birthday month and cannot be used with other offers, coupons or discounts.
• Birthday Voucher is only applicable to purchases of regular price gemstones or selected gold products at Chow Tai Fook retail stores in Hong Kong and Macau (excluding Chow Tai Fook eShop, Hong Kong Disneyland and Hong Kong Disneyland Castle store). Members must show the Birthday Voucher code to the store staff before payment in order to enjoy the cash discounts.
• Birthday Offers of all member tiers are non-transferable and are available to members only.
• Birthday Offers are non-refundable and cannot be redeemed for cash, resold, or exchanged for any other products and services.
• Chow Tai Fook reserves the right to modify these terms and conditions or to early terminate the Birthday Offer at any time without prior notice. In case of any disputes, the decision of Chow Tai Fook shall be final.
• In the event of any dispute arising out of or relating to redeeming the Birthday Voucher and other related matters, Chow Tai Fook reserves the right to make the final decision.
• For details, please contact our membership hotline at (+852) 2138 3399, or email us at ctfclub@chowtaifook.com during office hours.
• To the extent of any discrepancy or inconsistency between the Chinese and English versions of these terms and conditions, the English version will prevail.